Terms of service

Last Updated: 3 November 2026

Welcome to Mick's Mowing. These Terms of Service explain the conditions that apply when you use our website, enquire about our landscaping services or purchase garden tools and outdoor maintenance equipment through our online shop.

Mick's Mowing brings together an established background in lawn care, garden maintenance and landscaping with an online range of practical gardening tools. These terms are intended to make clear how we work with customers across both parts of the business.

By using our website or placing an order, you agree to the terms that apply to your use of the website or the relevant purchase. Separate arrangements may apply to individual landscaping jobs, as explained below.

About Mick's Mowing

This website, micksmowing.co.uk, is operated by:

Mick's Mowing Service
3 New Cut
Hayling Island
PO11 0NB
United Kingdom

Email: info@micksmowing.co.uk
Telephone: +44 7725 697661

In these terms, "Mick's Mowing", "we", "us" and "our" refer to Mick's Mowing Service. "You" and "your" refer to anyone visiting our website, making an enquiry or purchasing from us.

Using Our Website

You agree to use our website lawfully and responsibly. You must not:

  • Use the website for fraudulent, unlawful or misleading purposes.

  • Attempt to gain unauthorised access to the website or its systems.

  • Interfere with the website's security, operation or availability.

  • Copy, reproduce or misuse website content without permission.

  • Upload or transmit harmful software or material.

We may restrict access to the website where necessary to protect its operation, security or users.

Landscaping and Garden Maintenance Services

Mick's Mowing has its roots in practical lawn care, garden maintenance and landscaping. Our services may include lawn mowing, hedge trimming, tree maintenance, general garden upkeep and other landscaping work, depending on the requirements of each job.

Service Enquiries

You can contact us to discuss your garden maintenance or landscaping requirements. When making an enquiry, please provide accurate information about the property, outdoor space and work you would like us to consider.

An enquiry or request for a quotation does not automatically create a contract or guarantee that we can undertake the work.

Quotes and Agreed Work

Before work begins, the agreed service arrangements should be confirmed with you. This may include:

  • The work to be carried out and its agreed scope.

  • The quoted price or method of calculating the charge.

  • The proposed date or schedule.

  • Any relevant access arrangements or preparation requirements.

  • Any specific conditions agreed for the job.

If the scope of work changes, additional work or costs should be discussed and agreed before proceeding.

Access and Customer Responsibilities

Customers should provide safe and reasonable access to the area where work is to be carried out. Please let us know about relevant hazards, restricted access, underground features or other conditions that could affect the work.

Where necessary, customers should move personal belongings, garden furniture, vehicles or other items that may obstruct the agreed work.

Changes and Cancellations to Services

If you need to change or cancel an agreed appointment, please contact us as early as possible.

Any cancellation charges, deposits or other arrangements should be explained and agreed before the service contract is entered into. Your statutory cancellation rights will continue to apply where relevant.

If you request that a service begins during a statutory cancellation period, any required agreement and information about payment for work already carried out will be handled in accordance with applicable law.

Online Shop and Product Information

Our online shop offers a selection of practical tools and equipment for gardening, landscaping and outdoor maintenance.

Our range may include:

  • Hand pruners and garden snips.

  • Loppers and tree pruners.

  • Hedge shears and hedge trimmers.

  • String trimmers and other yard equipment.

  • Other tools and accessories for garden maintenance.

We aim to provide clear and accurate product descriptions, photographs and specifications to help customers make informed purchasing decisions.

Product photographs are intended to represent the items offered. Minor differences in colour, appearance or packaging may occur. Measurements, weights and other specifications should be treated according to the product information provided.

Please check the product description and specifications before placing an order. If you need further information about a tool or its suitability for a particular task, contact us before purchasing.

Pricing and Availability

All prices displayed on our website are shown in pounds sterling (GBP).

Applicable taxes will be shown as required by law. Delivery charges and any other applicable costs will be displayed during checkout before you complete your purchase.

We make reasonable efforts to ensure product descriptions, prices and availability information are accurate.

Prices and product availability may change over time. Any changes will not affect an order that we have already accepted, except where a genuine error or other lawful reason requires us to contact you.

If a product is unavailable or a clear pricing or listing error is identified before an order is accepted, we may contact you to explain the issue. If we cannot fulfil the order, we will arrange a refund for any payment taken.

Orders and Contract Acceptance

When you place an order through our online shop, you are making an offer to purchase the selected products under these terms.

After receiving your order, we will normally send an order acknowledgement by email. This confirms that your order has been received but does not necessarily mean that it has been accepted.

We will communicate acceptance of your order through the order confirmation or dispatch notification, as applicable to the checkout process.

We may be unable to accept or fulfil an order where:

  • A product is no longer available.

  • Payment cannot be authorised.

  • There is a clear pricing or product information error.

  • We have reasonable grounds to suspect fraud or unauthorised activity.

  • Delivery to the supplied address cannot be arranged.

If we cannot accept an order after payment has been taken, we will notify you and arrange an appropriate refund.

Please check your order details and delivery information carefully before completing checkout.

Payment

We accept the payment methods displayed at checkout, which may include Visa, Mastercard, American Express and Shop Pay.

Payment is processed through our online shop and its payment providers. Your payment will be taken at the stage explained during checkout.

Please see our Payment Policy for further information about accepted payment methods, payment processing and transaction security.

Delivery and Shipping

We currently offer delivery within the United Kingdom, subject to the delivery options available at checkout.

Delivery costs, estimated delivery times and other shipping information will be displayed during the ordering process and explained in our Shipping Policy.

We aim to process and dispatch orders within the stated processing times. Delivery estimates are provided as a guide and may be affected by circumstances outside our reasonable control.

Responsibility for the goods passes to you when you, or someone you have identified to receive them, takes physical possession of the goods, subject to applicable law.

For further information, please read our Shipping Policy.

Cancellations, Returns and Refunds

We want customers to feel confident when purchasing garden tools and equipment from Mick's Mowing.

Our online returns policy provides additional information about eligible returns, change-of-mind requests, faulty or incorrect products, refunds and exchanges.

For online purchases, statutory cancellation rights may allow you to cancel within 14 days of receiving goods, subject to applicable exceptions and conditions. Our additional 30-day returns policy is separate from, and does not replace or reduce, your statutory rights.

Nothing in these terms affects your rights under the Consumer Contracts Regulations 2013 or the Consumer Rights Act 2015.

Please read our Return & Refund Policy for full details.

Safe Use of Garden Tools and Equipment

Our product range includes tools designed for cutting, pruning, trimming and other garden maintenance tasks. Some products may have sharp blades, moving parts or powered components.

Customers are responsible for using products carefully and in accordance with the manufacturer's instructions.

We recommend that customers:

  • Read the product instructions before use.

  • Use suitable protective equipment for the task.

  • Keep sharp tools and powered equipment away from children.

  • Check tools before use and do not use damaged equipment.

  • Follow the manufacturer's guidance on maintenance, storage and safe operation.

  • Use tools only for their intended purpose.

Product descriptions and general information on our website are not a substitute for manufacturer instructions or appropriate training.

Nothing in these terms excludes or limits any responsibility we have under applicable law in relation to product safety, defective products or personal injury.

Website Content and Intellectual Property

The content on micksmowing.co.uk, including original text, photographs, graphics, branding and website materials, is protected by applicable intellectual property laws.

Unless permitted by law or authorised by us in writing, you must not reproduce, distribute, modify or commercially use our original website content.

Product names, trademarks, photographs and other materials belonging to third-party manufacturers or suppliers remain the property of their respective owners.

Website Availability and External Links

We aim to keep our website available and operating properly. However, we cannot guarantee uninterrupted access or that every website feature will always be available.

We may update, maintain or change parts of the website when necessary.

Our website may contain links to external websites or third-party services. These are provided for convenience or additional information. We are not responsible for the content, availability or privacy practices of external websites that we do not operate.

Liability and Consumer Rights

We take reasonable care in providing our products, services and website information.

Nothing in these terms is intended to exclude or restrict any liability that cannot lawfully be excluded or restricted under UK law. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory rights as a consumer.

For products purchased from us, your legal rights include the right to receive goods that are of satisfactory quality, fit for purpose and as described.

For landscaping and garden maintenance services, you are entitled to the protections provided by applicable consumer law, including requirements relating to reasonable care and skill.

Where the law allows, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control. This does not affect any rights or remedies you may have under applicable law.

Privacy and Personal Information

When you use our website, contact us about landscaping services or purchase products from our online shop, we may collect and use personal information to manage enquiries, provide services, process orders and support customers.

We handle personal information in accordance with our Privacy Policy, which explains what information we collect, why we use it, who we may share it with and the rights available to you.

Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you under the law of the country where you live.

Any disputes will be dealt with by the courts with appropriate jurisdiction, taking account of applicable consumer rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or legal requirements.

The latest version will be published on this page. The terms applicable to an order or agreed service will be those properly brought to your attention when the relevant contract is made.

We recommend checking this page periodically for updates.

Contact Mick's Mowing

If you have questions about these Terms of Service, our landscaping services or an online shop order, please contact us.

Mick's Mowing Service
3 New Cut
Hayling Island
PO11 0NB
United Kingdom

Email: info@micksmowing.co.uk
Phone: +44 7725 697661